Privacy Policy
🔒 Privacy Policy
Last updated: May 31, 2025
Chi-Town Hideouts (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services, including SMS and email communications.
1. Information We Collect
We may collect the following types of information from you:
Contact Information: such as your name, phone number, and email address when you subscribe, book, or communicate with us.
Booking & Stay Details: when you reserve a property.
Technical Data: including your IP address, browser type, and interaction with our website.
Marketing Preferences: including opt-ins for promotional SMS or emails.
2. How We Use Your Information
We may use the information we collect to:
Process and manage your bookings.
Send you booking confirmations, reminders, and updates.
Provide customer support and respond to inquiries.
Send marketing and promotional messages via SMS and email.
Improve our services, website, and user experience.
3. SMS & Email Marketing
By submitting your phone number and/or email on our website, you agree to receive automated promotional messages from Chi-Town Hideouts. Message frequency may vary.
Message and data rates may apply. Reply STOP to unsubscribe at any time.
We use third-party providers (e.g., Twilio, Systeme.io) to manage and send these messages.
4. Sharing Your Information
We do not sell your personal information. We may share data with trusted service providers strictly for the purpose of operating our business (e.g., messaging services, payment processors).
5. Your Rights and Choices
You have the right to:
Opt out of SMS or email marketing at any time.
Access or update your personal information.
Request deletion of your data (unless required to retain it for legal or operational reasons).
To make a request, please email stay@chitownhideouts.com.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: